Managed Print Services - Xerox Newsroom

Xerox Named a Leader in Quocirca's Cloud Print Services 2023 Landscape Report

Tue, 11 Jul 2023 12:00:00 GMT

Xerox has been named a leader in Quocirca’s 2023 Cloud Print Services Landscape report, a vendor analysis of the global cloud print services market. Within the report, Xerox is positioned ahead of all competitors in both strategic vision and depth of service with its cloud service offerings.

The report commends Xerox’s overall AI powered Digital Services, which when combined with managed print services (MPS), boosts distributed workforce productivity and strengthens resilience in business processes.

“As more organizations move to a hybrid workplace and transition to the cloud, there is increased demand to ensure print infrastructure does not fall behind. Xerox’s multi-tenant, native cloud applications position us to support clients wherever they are in their hybrid work journey,” said Tracey Koziol, executive vice president of Global Offering Solutions and chief product officer, Xerox.

Quocirca notes that Xerox “has a strong heritage in enabling agile, digital services for enterprise and SMB clients beyond traditional print management capabilities.” The company continues to leverage this heritage to help drive client success amid digital transformation.

Learn more about Xerox’s cloud print offerings here.

About Xerox Holdings Corporation (NASDAQ: XRX) For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

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Xerox Named Leader in Quocirca’s 2023 Print Security Market Landscape Report

Tue, 13 Jun 2023 11:00:00 GMT

Xerox today announced it has been named a Leader in Quocirca’s 2023 Print Security Market Landscape Report. This annual report provides a snapshot of the positioning of vendors in the Global Print Security market and recognizes the top print industry vendors who offer security solutions as part of their portfolio.

The report also reveals the ongoing challenges organizations face in securing print infrastructure as they adjust to a hybrid workplace. According to Quocirca, despite the ongoing digitization jump fueled by the pandemic, 61% of organizations have experienced data losses in the past 12 months due to unsecure printing practices.

"As cybercrime continue to grow, our clients are looking for solutions to prevent data loss and mitigate security risks. It's more important than ever to enable security solutions for distributed workforce," said Tracey Koziol, executive vice president of Global Offering Solutions and chief product officer at Xerox. "Xerox continues to invest to protect our clients' print infrastructure and data, and we're honored to be recognized by Quocirca as a print security leader."

Xerox advanced its leadership position in this year's assessment. Quocrica commended the company for its deepning capabilities across device security, fleet management and content security. Also noted were advancements made in certificate management, firmware management, vulnerability management, security monitoring and automated remediation.

According to the report, “Xerox particularly stands out for its strong legacy in the managed print services sector and expertise in delivering comprehensive security assessments. Its depth of experience and capability in securing and optimizing document workflow processes is among the strongest in the industry.”

Xerox has adopted a multi-layered security approach based on a set of Zero Trust principles to heighten security measures for all clients and has filed in excess of 600 security related patents. This approach also makes it possible to interact with various Security Information and Event Management solutions enabling advanced analytics and AI to integrate printer security into organizations broader security systems. Xerox products adhere to a broad range of industry certifications and the company recently created a private bug bounty program in partnership with HackerOne to proactively identify and remediate potential vulnerabilities in its printers and multifunction printers. Additionally, Xerox’s security capabilities extend to its cloud services, including Xerox^® Workplace Cloud, which enables secure print and fleet management.

To learn more about Xerox’s security solutions, click here.

About Xerox Holdings Corporation (NASDAQ: XRX)

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

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Xerox Named Leader in Quocirca’s 2022 Managed Print Services Market Landscape Report

Thu, 04 Aug 2022 13:00:00 GMT

Xerox, a global workplace technology company, has been named a Leader in Quocirca’s 2022 Managed Print Services (MPS) Market Landscape Report. This report recognized the top managed print services vendors who functioned as key partners and aided businesses in the shift to hybrid work.

“Our goal is to deliver better business outcomes for our customers, while securing and optimizing their print infrastructure,” said Tracey Koziol, senior vice president, Global Offerings at Xerox. “Through Xerox’s MPS cloud, analytics, security, and digital workflow capabilities, we enable our customers to increase productivity and efficiency even when collaborating in a distributed work environment.”

Xerox is lauded for its versatility as an MPS partner for both the modern workplace and the home office, a key asset for companies and workers managing a hybrid work environment. Furthermore, the company is recognized by Quocirca as one of the most established MPS vendors in the market, with the broadest capabilities across the cloud, digital workflow, security and analytics.

Quocirca noted, “Xerox has long been on the path to enable agile, digital services for enterprise and SMB clients beyond traditional print management capabilities. Its cloud-first development path strategy allowed it to pivot very quickly to support homeworkers early in the pandemic. It further expanded its offer in 2020 to supply device, print, security, and productivity services and solutions for an enhanced definition of workplace that includes home offices, on-campus offices, coffee shops, libraries, and anywhere in between.”

The company’s dedication to integrated security solutions received additional praise from Quocirca. According to the report, “Xerox’s comprehensive security approach prevents intrusions to safeguard access to data, detects any unauthorized and harmful changes to devices and protects data and documents. Its ConnectKey ecosystem features a comprehensive set of advanced security features in partnership with McAfee and Cisco. Secure device and document management solutions monitor devices, usage, and content for compliance with policies, regulatory requirements, and data privacy acts.”

About Xerox Holdings Corporation (NASDAQ: XRX)

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at xerox.com.

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Xerox Awarded $194M Contract by Defense Logistics Agency

Fri, 25 Mar 2022 18:13:00 GMT

Xerox Holdings Corporation (NASDAQ: XRX) today announced that the Defense Logistics Agency (DLA) has awarded the company a $194 million indefinite delivery/indefinite quantity (IDIQ) contract to provide various multifunction device models in the A4 and A3 space to federal government agency customers, including the U.S. Navy, Military Sealift Command, Fleet Marine Forces, and Coast Guard, among others.

“Xerox is proud to continue our work with DLA,” said Mike Feldman, president of Americas Operations and Global Document Services, Xerox. “We take pride in the opportunity to continue providing Xerox’s industry leading products and services to support the mission of their Department of Defense clients.”

In addition to the multifunction devices, the Defense Logistics Agency will also acquire single-function devices, print shop devices, specialty devices, technical, analyst and support services, and maintenance, parts, supplies, as well as device training from Xerox.

Learn more about Xerox’s Federal Government offerings here.

About Xerox Holdings Corporation (NASDAQ: XRX)
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at xerox.com.

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Xerox Joins Gartner Peer Insights Customer First Program, Becomes First Provider of Managed Print Services in the Distributed Workplace to Earn Customer First Badge

Wed, 06 Oct 2021 13:00:00 GMT

Xerox announced today that it joined the Gartner Peer Insights Customer First Program. Today, Xerox is the only provider of Managed Print Services in the Distributed Workplace to have earned the Customer First Badge. Receiving this badge signifies Xerox’s commitment to soliciting fully representative customer reviews and utilizing those reviews to shape the future of the company’s products and services.

“We believe being a Customer First provider of managed print services is a testament to the incredible work that we do every day here at Xerox,” said Mike Feldman, president, Americas Operations and Global Document Services at Xerox. “We are committed to supporting our customers by delivering first-class transformative solutions that are cloud-based, productive and secure, and we will continue listening to our customers and expanding our services to meet their evolving needs.”

As part of Gartner Peer Insights program, Xerox solicited feedback from customers across numerous industries and geographies to gather unbiased opinions on deploying and using Xerox Managed Print Services. Recent reviews from Xerox’s global customer base include:

Visit the Xerox Management Print Services page for more information.

About Gartner Peer Insights
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

The Gartner Peer Insights Customer First program constitutes an organization's commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. The Gartner Peer Insights Customer First program constitutes an organization's commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

About Xerox Holdings Corporation (NASDAQ: XRX)
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at xerox.com.

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